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  • How do I communicate with the Zufire the team?
    We are very big on communication. The first part of our onboarding is for you to join your unique chat group on whatsApp. Here you will have direct access to the entire team designated to your brand project. This will the best and fastest way to communicate with your designated Zufire team.
  • How do I re-order my brand?
    There are several ways to re-order your brand inventory. 1. You can order directly from our website, under the RE-ORDER inventory link. 2. You can chat with our team directly on the website by clicking on chat button. 3. You can chat in your designated team on WhatsApp chat, with your designated customer service representative who can assist you in placing your order and sending you an invoice.
  • Can I choose my own ingredients?
    Yes, with a minimum order of 1000 pieces per formulation as this would be a Premium Custom Production. However, if you do not have the capacity to spend that at this time, you can simply to choose form our thousands of formulation that include some of your favorite ingredients. Generally you would want to choose from the formulas we already have to save tens of thousands of dollars on cost of production. You can tell us your ideal ingredients and the function of the products that you desire and we will help you choose the correct formula to suit your need per formulas that we have already created, tested and proven. If you wish for us to completely recreate a formula, we can also do that for a cost that is not included in the product brand development price. Our formulas are made with top grade Ingredients that are sourced from all around the world and are 100% organic.
  • Can we sample the products first?
    Yes, you are welcome to sample these products. Each product has an option to order either a sample size bottle or some just offer retail size bottles. Please note that sample orders will not come with your branding.
  • Will I get to approve my logo and other branding?
    Absolutely! While developing your product brand and there after, you will always have communication with your designated team via a WhatsApp Chat group. There, you will have access to everyone allocated to your brand project including your graphic design team and customer service and more. Before anything goes to print, you will have the opportunity to look at it, request changes, and approve edits.
  • Can I order more products than the formulations included in my product development package?
    Yes. Additional Product Formulations If you desire more products than the formulations included in the package, simply go to Re-Order Inventory in the menu and add the products you desire to your cart. Also add 1 New Product label for each additional Product found in Marketing Solutions tab on the menu. Additional Inventory for Included Formulations If you desire more inventory for some of your already included formulations simply go to Re-Order Inventory in the menu and add the product to your cart and the additional quantity of cases you desire.
  • Is there a MOQ to re-order my brand?
    Yes. Each Brand Package has its unique Minimum Reorder Qty (MOQ) which can be found in the details of each Package as well as in the description of each Re-Order Page.
  • Can we alter ingredients?
    Generally you would want to choose from the formulas we already have to save tens of thousands of dollars on cost of production. You can tell us your ideal ingredients and the function of the products that you desire and we will help you choose the correct formula to suit your need per formulas that we have already created, tested and proven. If you wish for us to completely recreate a formula, we can also do that for a cost that is not included in the product brand development price. Our formulas are made with top grade Ingredients that are sourced from all around the world and are 100% organic.
  • If I get less formulas, can I get more products per formula.
    Yes. You can discuss this in detail with our Customer Support Team to guide you.
  • How many different social media platforms you manage?
    We are able to manage all your social media platforms including but not limited to Instagram, TikTok, Linked In, Pintrest, Youtube and more. The price will depend on how many social media accounts you wish for us to manage. The more we manage, the more savings you incur per account.
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